Privacy Policy

Effective Date: [1/1/2026]
Last Updated: [2/15/2026]

Modern Heirloom® Jewelry Studio (“Modern Heirloom®,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit modernheirloomjewelrystudio.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

You may provide personal information when you:

  • Contact us through a form or email

  • Request a custom jewelry consultation

  • Place an order or request an invoice

  • Join our email list

  • Schedule an appointment

  • Submit a repair or restoration request

This information may include:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order details and preferences

  • Notes you share about a custom project

  • Any photos or files you upload or send

B. Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages you view and actions you take

  • Approximate location (city/state)

  • Referring website or link

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use the information we collect to:

  • Respond to messages and inquiries

  • Provide quotes, consultations, and custom design services

  • Process orders, payments, and shipping

  • Provide customer service, repairs, and restoration services

  • Send order confirmations, updates, and receipts

  • Improve our Site and user experience

  • Prevent fraud and protect the security of our business

  • Send marketing emails (only if you opt in)


3. Payments

We do not store your full payment card details on our servers.

Payments are processed through third-party payment providers (such as Shopify Payments, PayPal, Stripe, Square, or similar services depending on how you check out). These providers handle your payment information according to their own privacy policies and security practices.


4. Email Marketing

If you subscribe to our mailing list, we may send you emails about:

  • New collections

  • Available pieces

  • Studio updates

  • Events, gallery news, and announcements

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.


5. Cookies & Analytics

We may use cookies and similar technologies to:

  • Keep the Site functioning properly

  • Remember preferences

  • Understand how visitors use the Site

  • Measure performance and improve content

We may use services such as Google Analytics or similar tools to collect aggregated usage data. These services may use cookies and tracking technologies.

You can disable cookies in your browser settings, but some parts of the Site may not function correctly.


6. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

A. Service Providers

We may share information with trusted service providers who help us operate the Site and business, such as:

  • Website hosting platforms

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Analytics providers

These providers are permitted to use your information only to perform services for us.

B. Legal Requirements

We may disclose information if required to do so by law, legal process, or to protect our rights, safety, and property.

C. Business Transfers

If Modern Heirloom® is involved in a business transfer (such as a merger, acquisition, or asset sale), your information may be transferred as part of that transaction.


7. Data Security

We take reasonable steps to protect your information. However, no website or transmission method is 100% secure. We cannot guarantee absolute security, but we work to safeguard your information using appropriate measures.


8. Data Retention

We keep personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal or tax obligations

  • Resolve disputes

  • Enforce agreements


9. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.


10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the information we have about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal obligations)

  • Opt out of marketing communications

To request changes or ask questions about your data, contact us using the information below.


11. Third-Party Links

Our Site may contain links to third-party websites (such as Instagram, Facebook, galleries, or payment providers). We are not responsible for the privacy practices of those websites.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.


13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Modern Heirloom® Jewelry Studio
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Location: Manteo, North Carolina
Website: modernheirloomjewelrystudio.com